Compatible Cable stands behind the quality of all of our products. We offer a lifetime warranty on all of our off-the-shelf cables. Less than one-tenth of a percent of our off-the-shelf cables are returned to us as defective. All custom cables and wire harnesses are 100% tested to our customer’s specifications. Our custom assembly procedures include factory-created CAD drawings and First Article approvals before completing production builds. Our facilities in China are ISO 9001, ISO 14001 registered, UL listed and CSA certified. All cable assemblies are RoHS compliant.
Compatible Cable is able to provide highly competitive pricing on all of our products. We believe in treating our manufacturing partners with the same level of respect as we do our clients. With factory partnerships dating back 20 years in some cases, along with our close proximity to the California ports, we have large volume shipments and logistics established in order to offer very competitive pricing and fast delivery to our clients.
Compatible Cable strives to provide the best service by any cable supplier in the industry. All clients are assigned a dedicated account manager who is familiar with their company’s projects and needs, and the salesperson will be available in numerous ways- by phone, e-mail, and instant messaging. Rather than just taking and processing orders, we offer our customers a full-service, proactive strategic ally who will always help our customer to get more business. We are always happy to source new products for our clients. In fact, many of the new products on our website began as a conversation with one of our clients describing a job situation and asking us if we could find a product to meet their need. By always being available and quick to respond, our customers rely on Compatible Cable, not just as another vendor, but as a trusted partner.