Frequently Asked Questions
What types of custom cable assemblies can Compatible Cable support?
Compatible Cable supports custom cable assemblies, wire harnesses, molded cable assemblies, fiber optic assemblies, LVDS assemblies, and other application-specific interconnect solutions. Each project is reviewed against its electrical, mechanical, environmental, and production requirements.
What information is needed to request a quote?
Send any available drawings, specifications, bills of materials, pinouts, part numbers, or samples. Please also include the required quantity, delivery date, and any testing, labeling, packaging, or documentation requirements. If the design is not fully documented, send what you have to get the conversation started.
Can you work from an existing cable or wire harness sample?
Yes. An existing assembly can be reviewed when drawings or specifications are unavailable. Connector details, pinouts, dimensions, application information, and performance requirements may also be needed to prepare an accurate quote.
Do you support prototypes and production quantities?
Yes. Support is available for prototypes, first-article builds, low-volume requirements, and ongoing production programs. Quantity requirements are reviewed by project because component availability, tooling, complexity, and production location can affect minimums.
Are domestic and offshore production options available?
Yes. Domestic and offshore options are available based on your volume, schedule, budget, and sourcing requirements. The recommended approach will reflect the priorities of your specific program.
Can you source components or recommend alternatives?
Yes. Projects may use fully sourced materials, customer-supplied components, or a combination of both. If a specified component is unavailable or obsolete, a suitable alternative can be identified for customer review and approval.
How are cable assemblies and wire harnesses inspected and tested?
Inspection and testing requirements are established for each project. Depending on the assembly, this may include visual inspection, continuity testing, pin-to-pin verification, polarity checks, dimensional inspection, or other customer-specified testing. Any required workmanship standard or documentation should be included with the quote request.
What affects lead time?
Lead time is influenced by component availability, order quantity, tooling, assembly complexity, testing requirements, and production location. Timing is reviewed during the quoting process and confirmed before the order is placed.
Can you reproduce an obsolete or legacy cable assembly?
In many cases, yes. Provide an existing sample, drawing, bill of materials, pinout, or any available product information. The assembly and its components can then be reviewed to determine whether the original configuration or an approved equivalent can be supplied.
Will I have a dedicated contact for my account?
Yes. Customers have a consistent point of contact who understands their requirements, purchasing history, and active programs. This makes it easier to manage quotes, orders, schedule questions, and repeat requirements.
Do you provide off-the-shelf cables and accessories?
Yes. Compatible Cable offers a range of off-the-shelf cables and accessories for standard connectivity requirements. Contact us with the cable type, connectors, length, quantity, and delivery needs, and we’ll help identify an available option.
Flexible manufacturing solutions to meet your timeline, budget, and production requirements.
Supporting your project from first articles through full-scale production with consistent quality.
Industry-recognized workmanship for custom cable assemblies and wire harnesses built to specification.
Founded in 2009, delivering custom cable assembly expertise backed by 50+ years of combined experience.
Tell us about your project. If you need a prototype, production run, or help identifying the right solution, give us a call today or complete the form. We’ll follow up quickly.
- 1-888-415-1115
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Compatible Cable Inc.
5046 Commercial Circle, Suite B
Concord, CA 94520