We have a no-hassle RMA policy. If you need to return any standard product, simply fill out an RMA form and we will send you an RMA number same-day. Depending on the customer’s preference and the situation, we will send a replacement product or issue a credit memo. There is a 25% restocking fee for returned merchandise which is not defective. RMAs will not be issued for product that is held by the customer for more than 90 days. Barring defective assemblies, custom cables may not be returned.